Help

Guaranteed 8% discount on millions of holidays.
Whatever type of holiday you’re planning, from an exotic holiday in the sun, a luxury cruise or an adventure holiday with the family, the M&S Travel Club can make booking your holiday easy. We are able to offer 1000's of holidays from over 150 leading tour operators to a wide range of destinations at home and abroad.

Choose your holiday from the following brochures and you are guaranteed an 8% saving on your trip

There are over 120 other Tour Operators offered through the Travel Club where you are guaranteed an 8% saving* when you pay with your M&S Credit Card, plus we will waive the 2.25% credit card fee*. That's a saving of up to an additional 10% on the cost of your holiday plus you'll earn M&S Loyalty points.

Wherever you're heading call us to see how much you could save. Call 0870 750 1884 (lines are open 8am to 10pm, 7 days a week) or search online now!

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Frequently Asked Questions

I need assistance making a booking

Please call the dedicated M&S Travel Club on 0870 750 1884 where an experienced consultant will be happy to help you.

I have a query on an existing booking, or an amendment or cancellation

Please call the M&S Travel Club Customer Helpdesk on 0870 750 1884 with your booking reference to hand to help to speed up your enquiry.

I have a passport or visa related query

Please visit the Foreign & Commonwealth Office website. (LINK to http://www.fco.gov.uk/en/travelling-and-living-overseas/)

Why do I have to pay for the holiday with my M&S Credit Card?

M&S Travel Club discount is an exclusive benefit for M&S Credit Card customers. In order to qualify for your discount, and the credit card fee waiver you must pay both your deposit and balance with your M&S Credit Card.

I don't have an M&S Credit Card

You can log on to www.marksandspencer.com (LINK) or call Customer Services on 0845 900 0900. Alternatively, you can pop into your local store.

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Feedback

You can write to us at:

The Account Manager
M&S Travel Club
Thomas Cook
Unit 18, Coningsby Road
North Bretton
Peterborough
PE3 8SB

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Accessibility

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If you have difficulty in reading this website on your screen, you may be able to change the settings on your browser to help you improve their visibility.

How to change visibility features

The following suggestions to improve the visibility of web pages will apply to any site that you visit. However, you may find that not all pages within a site are compatible. The images on the screen will not be affected. These instructions have been tested with Internet Explorer version 5.5 and 6.

To apply the font and colour changes below permanently:
on the 'Tools' menu, click 'Internet Options'
on the 'General' tab, click on 'Accessibility'
click in each of the three boxes to show ticks
click 'OK'.

Text with a sans serif font (such as Arial) is easier to read than a serif font (such as Times New Roman). To change the text font:
on the 'Tools' menu, click 'Internet Options'
on the 'General' tab, click 'Fonts'
in the 'Web page font' and 'Plain text font' lists, choose the fonts you would like to use
click 'OK'.

To enlarge the text:
on the 'Browser' menu click 'View'
click 'Text size'
choose the size of text.

Combinations of fonts, typefaces and background colours used in web page design may result in text being difficult to read. However, you can choose settings to suit you. For example black text on a yellow background gives a distinct contrast. To change the text colour and background colour:
on the 'Tools' menu, click 'Internet Options'
on the 'General' tab, click 'Colours'
deselect the 'Use Windows Colours' tick box
select the box next to 'Text' and choose a colour
click 'OK'
select the box next to 'Background' and choose a colour
click 'OK'.

To prevent graphics from appearing on web pages:
under 'Tools', click 'Internet Options'
on the 'Advanced' tab, scroll down to the 'Multimedia' heading
click on the graphics options ('animations', 'videos' and 'pictures') to remove the ticks
click on 'Apply', and then click on 'OK'
if graphics still appear, select 'View' then 'Refresh' from the toolbar, or press F5.

To change the size of the window:
click 'View' then 'Full Screen' from the toolbar, or press F11.

There are other options to tailor web pages that help make them easier to read. These may be found under the 'Tools' menu:
click on 'Internet Options'
select the 'Advanced' tab
choose from the options available to improve visibility.